last updated: september 06, 2022

by using the service, you agree to the collection and use of information in accordance with this privacy policy

definitions

• we / us / our

  refers to us, eq.fm

• service / platform

  refers to applications offered by us

• you

  the individual accessing our platform

• curator

  a user of our platform

• personal data

  any information that relates to an identified or identifiable individual

• device

  any device that can access the service such as a computer, a cellphone or a digital tablet

• service provider

  any natural or legal person who processes the data on behalf of eq.fm

data we store

(including but not limited to)

• email address

  mostly for account recovery purposes, but we might send you other functional mails as well (e.g. privacy policy changes)

• name

  this is whatever name you choose to go by on the platform

• handle
• tint color
• avatar
• bio
• social media links
• play history
• who you follow
• crash logs

  helps us fix issues that prevent the app from working properly

  may contain information about the device you are using

• usage data

  whenever a loading spinner shows up we store what action caused that spinner to appear, generally speaking

  we use this data to figure out which parts of the service are used more than others, so we don't spend time on things nobody uses

personal data

we do not share, sell, rent, or trade personal data with third parties for their commercial purposes

we may be required to disclose your personal data if compelled to do so by law or in response to valid requests by public authorities

we may share certain aggregated, non-personally identifying information with others about how curators use our platform, although we do not sell this information

we may share personal data with your permission, so we can perform services you have requested

we may share personal data if we are involved in a merger, sale, or acquisition

service providers

• Hetzner Online (Industriestraße 25, 91710 Gunzenhausen, Germany)

  hosts all infrastructure required to operate our service

• Scaleway (8 rue de la Ville l’Evêque, 75008 Paris, France)

  user content (e.g. avatars) and backup storage

• Cloudflare (Cloudflare Inc., 101 Townsend Street, San Francisco, CA 94107, USA)

  our CDN and DNS provider

security

we take all measures reasonably necessary to protect personal data from unauthorized access, alteration, or destruction

we follow generally accepted industry standards to protect the personal data submitted to us, both during transmission and once we receive it

no method of transmission, or method of electronic storage, is 100% secure, therefore, we cannot guarantee its absolute security

links to other websites

we sometimes link to third party sites

we have no control over and assume no responsibility for the content, privacy policies or practices of these sites

your rights

• access to your personal data
• correction of your personal data
• erasure of your personal data
• object to our processing of your personal data
• request restrictions of processing your personal data
• request transfer of your personal data
• request to withdraw consent

we'll confirm completion of your request within one calendar month

we may refuse to comply with your request if it is clearly unfounded, repetitive or excessive

we'll always notify you in the event this occurs

for gdpr related matters: [email protected]

children's privacy

our service does not address anyone under the age of 13

we do not knowingly collect personally identifiable information from anyone under the age of 13

if you are a parent or guardian and are aware that your child has provided us with personal data, please contact us so we can take steps to remove that information from our servers

data retention

we'll only retain your personal data for as long as necessary to fulfil the purposes we collected it for

feel free to reach out if you have any questions: [email protected]